Report Abuse

Our Commitment to Safety

At Vivahik, we are committed to providing a safe and respectful environment for all our users. We have zero tolerance for abuse, harassment, fraud, or any form of inappropriate behavior. If you encounter any such behavior, please report it immediately using the form below.

Types of Abuse You Can Report

You can report the following types of abuse or inappropriate behavior:

• Harassment or Bullying: Any form of harassment, threats, or bullying behavior directed at you or other users.
• Fake Profiles: Profiles with false information, stolen photos, or impersonation of others.
• Inappropriate Content: Offensive, explicit, or inappropriate messages, photos, or content.
• Fraud or Scams: Attempts to defraud, extort money, or engage in financial scams.
• Child Safety Violations: Any content or behavior related to child sexual abuse material (CSAM) or involving minors.
• Spam or Misuse: Spam messages, unsolicited commercial content, or misuse of the platform.
• Privacy Violations: Sharing your personal information without consent or stalking behavior.
• Other Violations: Any other behavior that violates our Terms of Service or community guidelines.

What Happens After You Report

When you submit an abuse report, we follow a strict process:

1. Immediate Review: Your report is reviewed by our safety team within 24 hours of submission.
2. Investigation: We investigate the reported incident thoroughly, which may include reviewing messages, profile information, and any evidence provided.
3. Action Taken: If the report is verified, we take appropriate action, which may include warning the user, suspending their account, or permanently banning them from the platform.
4. Legal Compliance: In cases involving illegal activities (such as CSAM, fraud, or threats), we cooperate with law enforcement agencies and may report the incident to relevant authorities.
5. Follow-up: We may contact you for additional information if needed during the investigation process.

Privacy and Confidentiality

Your report is handled with strict confidentiality. We do not disclose your identity to the reported user unless required by law. All information you provide is used solely for the purpose of investigating and addressing the reported abuse. We comply with all applicable privacy laws and regulations, including the IT Act 2000 and POCSO Act 2012.

Emergency Situations

If you are in immediate danger or facing a life-threatening situation, please contact your local emergency services immediately. In India, dial 100 for police, 108 for medical emergencies, or 1091 for women's helpline. Do not wait to report through this form in emergency situations.

Legal Compliance

We comply with all applicable Indian laws, including:

• Information Technology Act, 2000 (Section 67B - CSAM prohibition)
• Protection of Children from Sexual Offences (POCSO) Act, 2012
• Indian Penal Code provisions related to cybercrime and harassment
• Relevant data protection and privacy regulations

We cooperate fully with law enforcement agencies and will provide necessary information when legally required to do so.